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Lee Health Launches New MyChart Accessibility for Spanish Language Speakers

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The multistage project will help Spanish-speaking patients more easily access their care team and medical information

(Fort Myers, Fla. – Apr. 16, 2024) --- In an effort to continue improving access for all patients, Lee Health has launched a Spanish language version of the digital patient portal MyChart. The multistage project aims to increase access and communication between Spanish-speaking patients and their care team as well as provide Spanish-speaking patients with more ways to access their medical information. 

Patients can now navigate MyChart’s framework in Spanish, with menus, access points, and additional summaries in Spanish with the simple switch of language preference in the Settings Menu.

To ensure a smooth experience for patients who’d like to use the Spanish language version of MyChart, the project will be rolled out in stages. Future phases of the project will enable patients to send and receive messages in Spanish with healthcare providers and expand on the available communications for patients in the language of their choice.

“MyChart provides important access for our patients to their medical teams and information, and this multilanguage opportunity gives our Spanish-speaking patients access to MyChart in their native or preferred language. Quick access to appointment details, labs and other aspects of the healthcare journey in the patient’s selected language will ensure a seamless and more impactful patient experience and empower patients to be proactive about their health,” said system director for virtual health and telemedicine for Lee Health Jonathan Witenko. “We will be rolling out updates and advancements to the multilanguage MyChart in the future to continue to improve accessibility to the system through the application. Eventually, MyChart will fully function in English and Spanish, and we are very excited about being able to offer that to the Southwest Florida community.”

The Spanish language version of MyChart will continue to evolve and make MyChart as accessible as possible for Spanish-speaking patients. As Multilanguage MyChart in Spanish develops, it will pair with the electronic health record software EPIC, with the goal of giving patients the most cohesive healthcare possible throughout the Lee Health system. 

“This is an important step forward in improving health equity for every patient in our community,” said Selynto Anderson, Chief Equity and Inclusion Officer for Lee Health. “Our mission to serve every patient does not start and end inside our facilities. By providing access to a patient’s preferred language, this helps to ensure that patients have the best possible experience and can communicate effectively during their healthcare encounter in a language they prefer.  This is vital to improving the health and wellness of Southwest Florida. We look forward to the growth and expansion of this project in future phases.” 

For more information on MyChart, please visit www.leehealth.org

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