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Lee Health Reinstates Free Urgent Care Telehealth Due to Omicron Surge

Press Releases

(Fort Myers, Fla. – Dec. 30, 2021) --- Due to the recent Omicron surge in COVID-19 cases throughout Southwest Florida, Lee Health is once again offering free urgent care telehealth visits through Lee TeleHealth.

Lee Health is making this service free for community members so they can utilize urgent care telehealth services from the comfort of their homes. This option allows anyone with non-life-threatening COVID-19 symptoms to avoid long COVID-19 testing lines, Lee Convenient Care locations and the emergency department. Lee Health emergency departments are not designated COVID-19 testing locations.

The normal cost of a visit is $49.

Lee TeleHealth is an on-demand medical service that connects patients directly with a physician or advanced provider and is available 24/7. All you need to use Lee TeleHealth is a smartphone, tablet or a computer with a webcam.

If you have COVID-like symptoms, the provider will be able to evaluate the severity of your symptoms and make recommendations for testing, isolation and symptom management. They are also able to write prescriptions and make additional referrals as necessary. Anyone experiencing severe COVID-19 symptoms, including difficulty breathing, should seek emergency care immediately.

Patients using the telehealth service can seek treatment and receive a prescription for a variety of conditions, including:

  • Cold and flu
  • Sinus infections
  • Rashes
  • Pink eye
  • Headaches
  • Urinary tract infections
  • Allergies
  • Cough
  • Sprains and strains

Lee TeleHealth is safe and secure. Every visit is encrypted to protect private information, and patients can expect the same level of care they would receive in a traditional doctor’s office. For current Lee Health patients, telehealth visits are added to their health record to ensure continuity of care.

Lee TeleHealth can be accessed in the following convenient ways:

  • From the Lee Health Mobile App
  • Downloading the “Lee TeleHealth” app on your smartphone or tablet
  • Visiting https://leetelehealth.org from a computer