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Patient Safety & Quality Improvement

Mission:

The Lee Health Patient Safety & Quality Improvement department's mission is to be a trusted partner supporting all members of the organization and medical staff in their mission to provide safe, high-quality, equitable, and evidence-based care in order to promote an optimal quality of life for those we serve.

About:

The Patient Safety & Quality Improvement department develops, manages, and sustains, in partnership with all members of Lee Health and the medical staff, the Patient Safety Management System and the Professional Practice Evaluation Program, in partnership with the Lee Health Medical Staff Quality program. The department focuses their work on reducing preventable harm and improving the system of care through the application of the principles of high reliable design with consideration of current evidence-based care. The department promotes strengthening the system-wide culture of safety. This includes all aspects of education, prevention, monitoring, investigation, and reporting related to patient safety and quality improvement.

Kristen Rasmussen MSN RN-CEN CPPS

Biography:

Kristen Rasmussen MSN RN-CEN CPPS is a nursing leader whose work is focused on designing safer healthcare systems and processes. As the System Director of Patient Safety & Quality Improvement, Kristen leads an exceptional team of experienced clinicians that evaluate the delivery of human-centered care as it relates to quality and patient safety at Lee Health.

Kristen is a certified professional in patient safety, a TeamSTEPPS master trainer, and has successfully graduated from the Institute for Healthcare Improvement's Patient Safety Executive program. She has collaborated and studied with nationally-recognized leaders in patient safety science, including training in high reliability design principles with HPI Press Ganey.

Kristen is an alumni of Drexel University, Our Lady of Lourdes School of Nursing, Rutgers University, and Walden University. Her previous healthcare work experience includes various roles in clinical operations leadership and nursing education. She is a board-certified emergency nurse with more than ten years of experience in emergency and critical care nursing.