Patient Billing Help
Need help paying your bill? Contact the Patient Billing department
We understand that not all patients have insurance or the same financial circumstances. We have a variety of discount programs, payment options, and specialists who can work with you one-on-one to understand your bill, your insurance coverage, and the assistance you may qualify for.
These policies are applicable to the following facilities:
- Lee Memorial Hospital
- HealthPark Medical Center
- Cape Coral Hospital
- Gulf Coast Medical Center
- Rehabilitation Hospital
- Golisano Children's Hospital of Southwest Florida
Understanding the Financial Assistance Policy
We know you have lots of questions. To better understand our Financial Assistance Policy, we have created a resource that discusses eligibility, how to apply, what financial help is available, calculating the amounts generally billed, and more. Select your preferred language from the options below.
Applying for Assistance
Step One: Select the Financial Assistance Application in your preferred language from the options below. Complete the form and print.
Step Two: Please mail the completed form along with any supporting documentation to the following address.
Lee Health Patient Financial Services
PO Box 150107
Cape Coral, FL 33915
What if charges are more than the assistance provided?
In cases where an eligible patient receives financial help of less than 100% of gross charges, the patient will not owe more than the amount generally billed (AGB) to individuals who have insurance.
Learn more about how our AGB is calculated
To read our comprehensive Financial Assistance Policy, select your preferred language from the options below:
Is your physician covered under the Lee Health Financial Assistance Program?
It can be confusing which physicians are covered under the Lee Health financial assistance policy and which ones are not covered. To better assist you, we have provided a current list of each below:
- Physicians covered under the Lee Health financial assistance policy.
- Physicians NOT covered under the Lee Health financial assistance policy.
Did you know that affordable healthcare coverage may be available to you through the Health Insurance Marketplace? For more information visit www.healthcare.gov.
Has your insurance coverage recently ended?
COBRA allows you to temporarily keep the health insurance offered by your employer if you lose or quit your job, or reduce your work hours. If you are hospitalized within 60 days of losing your job, please contact our patient billing office. We may be able to help you.
We are here to help
If you have questions or prefer to talk to us over the phone or in person, contact us to request a callback or appointment. We have specialists at all hospital locations.