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The Billing Process

Steps in the billing process

  • After your visit, you may receive a series of statements from us regarding payment of your care.
  • Statements are sent approximately one month apart until your account is settled and will contain your balances for both professional (Lee Physician Group) and facility (Hospital/outpatient center) services.
  • If your account balance remains unpaid after two statement cycles, a final letter requesting payment will be sent indicating that your account is at risk of going to a collection agency.

If you have provided Lee Health with your insurance information, we will prepare a claim and send it directly to your insurance carrier. Please provide any necessary information to your insurance carrier should they request it, to assist in expediting payment of your claim. After payment has been received from your insurance carrier, we will send you a statement showing how much they paid on your behalf and how much you now owe for the visit. Please make payment promptly using the coupon provided with your statement.

If you are unable to pay the balance in full please contact Patient Financial Service to discuss payment arrangements at 239-424-1500 or 1-800-809-9906.

If you do not have insurance, you will receive the same statement cycle defined above. If you are unable to pay your balance in full, please contact us to discuss payment arrangements, assistance programs or financing options. Please call Patient Financial Services at 239-424-1500 or 1-800-809-9906.