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Coronavirus (COVID-19)

Lee Health is starting to reschedule appointments, surgeries, and procedures that were delayed during the pandemic. You can be confident that we will provide the most exceptional care in the safest environment. Learn More

What is a Medical Assistant? - Family Medicine

“You get a relationship with the patient, and they trust you the longer you are in an office. The patients feel very comfortable with the MA, and they trust them,” said Stephanie Whysong, a medical assistant with Lee Health. Her love for her patients is what Stephanie Whysong says she enjoys most about her job. “It’s been a good place to work, obviously 17 years later,” she said. She found her passion as a medical assistant—a job that was just supposed to get her foot in the door. After 17 years she says the patients and many job requirements are what made her stay. “I just found that I really enjoyed what I was doing, so I stuck with it,” said Whysong. Medical assistants are typically the first and last face a patient sees. They escort patients back to the room, take vital signs, do in-office procedures, and then discharge the patient after they meet with the physician. “We actually work very closely with the physician. Anything they need. Any kind of testing that’s done in the office, if they need assistance in the room with the patient when they are doing an exam, paperwork, pretty much anything they need,” she said. The medical assistant will address any health concerns with the patient before the physician comes in. “It saves a lot of time for the physician. If we have everything ready when they go in the room, they can basically go in and do the exam,” said Whysong. After the exam, a medical assistant will go over any testing, lab work, diagnostics, or medication the doctor has ordered. “Medical assistants do injections whether its pediatric immunizations, we might do shingles vaccines, any kind of vaccines that are needed, flu shots, pneumonia shots,” she said. Medical assistants need to pass a state exam to be certified. A rewarding career with many responsibilities. View More Health Matters video segments at Lee Health in Fort Myers, FL is the largest network of health care facilities in Southwest Florida and is highly respected for its expertise, innovation and quality of care. For more than 100 years, we’ve been providing our community with personalized preventative health services and primary care to highly specialized care services and robotic assisted surgeries. Lee Health - Caring People. Inspiring Care. Visit