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Stay Healthy this Holiday Season with e-Visits, AI Symptom Checker

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Author name: Lee Health


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Time becomes a precious gift during the hustle and bustle of the holidays. But getting sick doesn’t respect your time, especially if you need medical care.

Lee TeleHealth e-Visits respect your time and then some! The new program gives you the flexibility to get the medical care you need—with the click of a button and from the comfort of your home.

Jonathan Witenko, Lee Health system director for virtual health and telehealth, says the new Lee TeleHealth e-Visits program is perfect for patients who are busy and wish to access resources for non-critical care at a time and place that’s convenient for them. 

“When it comes to minor sicknesses and injuries, Lee TeleHealth e-Visits offers a non-face-to-face care option with Lee Health providers that doesn’t require waiting rooms or taking time off from work,” Jonathan says.

For $29, the Lee TeleHealth e-Visits program allows you to message Lee Health doctors in real time for treatment and diagnoses. 

MyChart account (free) is required, but no insurance is needed. A phone, computer or tablet that can connect to the internet is also required. 

WATCH: How the Lee Health MyChart Mobile App Works

You can download the MyChart mobile app from Google Play or the Apple App Store.

Lee TeleHealth e-Visits can treat minor conditions, including colds, rashes, bladder infections, eye pain, ear pain and sinus problems.

AI technology provides a robust diagnostic tool for symptoms

The program features an online symptom guide to help you determine the appropriate virtual care option for your condition. You complete a questionnaire, choose your symptoms, and the program’s artificial intelligence algorithm reviews more than 130 symptoms to help direct you to the care you need. 

Your information is then entered into your personal Electronic Health Record (EHR), and your interview and medical history are sent to the attending doctor in a chart note. 

The physician will determine the diagnosis and best treatment plan for you. Any prescriptions are automatically ordered to your pharmacy of choice, and a care plan from the provider is available in an After Visit Summary in MyChart. 

You should consider Lee TeleHealth e-Visits if you don’t want to meet face-to-face and if:

  • Your condition isn't urgent or considered an emergency
  • You don’t want to make an appointment or sit in a waiting room
  • You would rather answer questions about your symptoms at your convenience
  • You don’t mind waiting for a brief period to get a diagnosis and care instructions
  • You want a low-cost option for common conditions such as colds, rashes or ear infections

Patient questions are in both English and Spanish 

Lee Health also offers Lee TeleHealth scheduled video visits and Lee TeleHealth on-demand video visits for $49. You should consider Lee TeleHealth video visits if you’re having an allergic reaction, anxiety and depression, asthma, dizziness, and cuts or lacerations.

If you’re having a medical emergency, such as a heart attack, stroke, severe injury or pain, or trouble breathing, visit the nearest emergency room as soon as possible.

For more information about the online symptom guide or to schedule a Lee TeleHealth e-Visits, go here.

To access the symptom checker, click here.

“We’ll continue to embrace new technology to provide the best possible care and grow and evolve our virtual health program so our Southwest Florida community and beyond has access to the most convenient healthcare options,” Jonathan says.

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