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Lee TeleHealth On-Demand Video Visits
A traditional telemedicine service that provides on-demand live video consultations with a healthcare provider.
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Lee TeleHealth Scheduled Video Visits
A traditional telemedicine service that provides scheduled live video consultations with your primary care provider or specialist.
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Lee TeleHealth e-Visits
A messaging based telemedicine service that doesn't require appointments or real-time communication.
Get The Care You Need From Wherever You Are
Eligibility for Lee TeleHealth depends on your medical condition and ultimately is determined by your provider. Talk with your provider or clinic scheduler to see if a virtual care visit is an option for you.
Please call 911 if you have a medical emergency
If you have a medical emergency—heart attack, stroke, severe injury or pain, or trouble breathing—please do not use MyChart or Lee TeleHealth. Call 911 immediately or go to the nearest emergency room.
Lee TeleHealth Video Visits vs. e-Visits for Virtual Care
Lee Health recognizes the important role technology plays in high-quality, patient-centered care. Lee Health is using digital technology to drive a new era in healthcare where patients are empowered, clinicians are better informed, and the delivery of care is more efficient and effective.
Lee TeleHealth Video Visits
When to Use: Lee TeleHealth Video Visit gives you 24/7 access to a live doctor so that you can get on the fast track to getting better. That’s why Lee Health brings you Lee TeleHealth Video Visits, an on-demand or scheduled appointment telemedicine service from the comfort of your own home.
Use Lee TeleHealth Video Visits when you:
- Want to speak with a live provider
- Have conditions such as a cold, flu, headaches, stomach aches, allergies and sore throats
- Have a minor injury that isn't urgent or an emergency
- Don't have a primary care doctor or can't get an appointment
- Have transportation issues
- Are requesting medication refills
Lee TeleHealth e-Visits
When to Use: Lee Health e-Visits are our fastest available option for treatment. e-Visits are an in-depth, online medical interview that adapts as you answer questions, available 24/7. After an e-Visit is submitted, you will get a diagnosis and treatment plan from a Lee Health provider.
Use Lee TeleHealth e-Visits when you:
- Have a condition isn't urgent or an emergency
- Prefer not to make an appointment or sit in a waiting room
- Rather answer questions about your symptoms at your convenience
- Don't mind waiting a brief period to receive your diagnosis and care instructions
- Want a low-cost option for common conditions like colds, rashes, UTIs, or ear infections
Common Symptom Guide
Use the following guide to determine the appropriate virtual care options for your condition.
| Symptoms & Conditions | |||
|---|---|---|---|
| Allergic reactions | No | Yes | No |
| Allergies or hay fever | Yes | Yes | Yes |
| Anxiety and depression | Yes | Yes | No |
| Asthma | Yes | Yes | No |
| Burns | Yes | Yes | Yes |
| Cold, cough, and flu | Yes | Yes | Yes |
| Constipation | Yes | Yes | Yes |
| Cuts or lacerations | No | Yes | No |
| Diarrhea | Yes | Yes | Yes |
| Dizziness or vertigo | No | Yes | No |
| Ear pain, itching, or plugging | No | Yes | Yes |
| Eye concerns including red eyes, itching, or bumps on eyelid | No | Yes | Yes |
| Fever | Yes | Yes | Yes |
| Hair loss | No | Yes | No |
| Headache or migraine | Yes | Yes | Yes |
| Heartburn, acid reflux, GERD, or indigestion | Yes | Yes | Yes |
| Insect bite or sting | Yes | Yes | Yes |
| Mental health concerns | No | Yes | No |
| Nausea and/or vomiting | Yes | Yes | Yes |
| Sinus pain or other sinus issues | Yes | Yes | Yes |
| Skin or nail problems (including rash, bump, or itching) | Yes | Yes | Yes |
| Sore throat | Yes | Yes | Yes |
| Sunburn | Yes | Yes | Yes |
| Urinary tract infection (UTI) or bladder infection | Yes | Yes | Yes |
Didn't see your symptom or condition? Try searching for it in our symptom checker.
Telemedicine Services Offered at Lee Health
Lee Health is dedicated to providing access to exceptional, compassionate care. Through Lee TeleHealth Scheduled Video Visits, we are able to offer these services to our Southwest Florida community from the comfort of their homes.
- Family Medicine
- Internal Medicine
- Occupational Medicine – Workers’ Compensation Visits
- Covid Units
- Oncology
- Genetic Counseling
- Neonatology
- Neurology (Adults & Pediatrics)
- Neurosurgery
- Rehabilitation (PT,ST,OT)
- Chronic Care Management (Diabetes)
- Addiction Medicine
- Psychiatry (Adults & Pediatrics)
- Pulmonary
- Cardiology (Adults and Pediatrics)
- Palliative Care
- Maternal Fetal Medicine
- Urgent Care (Adults and Pediatrics)
- Cardiothoracic Services
- Surgical Post-Op
- Observation unit
- Pharmacy Medicine Therapy Management
- Skilled Nursing
- Sleep Medicine (Pediatrics)
Connections through Lee TeleHealth
Hospital Connections
Utilizing TeleHealth technology to provide access during hospitalization.
At Lee Health, our goal is to get you connected with physicians and caregivers as safely and quickly as possible during your stay in the hospital. Most of the time, physicians will be at your bedside, but there are times when we use telemedicine to connect to a physician using our secure, HIPAA compliant technology.
- TeleHealth Consultations
To provide safe and efficient access to care, sometimes our specialty physicians will perform the consultation using a TeleHealth cart. - Interpretation
If English isn’t your primary language, don’t worry. We can bring in a language interpreter to ensure you clearly understand the information being given to you. - Support Services
To provide safe and efficient access to care, sometimes our Support services will perform the consultation using a TeleHealth cart. Lactation, Nutrition, Chronic Care Management, Pharmacy and more.
Family Connections & Support
Leveraging technology to connect families and loved ones.
Healthcare is not a single player sport. We want your family and loved ones to be part of the process, whether it’s as your advocate, another set of eyes and ears, or just to be there for comfort. We have developed some exciting tools that allow your family to be part of the journey.
- Consultations
If your family/advocate cannot be present when the doctor is with you, they can send a text or email link to have them connect and see and hear the consultation or discharge instructions. - Discharge Instructions
If your family/advocate cannot be present when the doctor is discharging you, they can send a text or email link to have them connect and see and hear instructions. - NicView™ Streaming Camera System
Camera in the NICU to allows you to safely & securely see your baby when you can’t be present, allowing families develop a bond with their preemie or hospitalized infant even when they cannot be in the NICU with them. The camera delivers a secure image stream for parents and family members to view their baby remotely. Family members can securely access NicView from anywhere there is an Internet connection via laptop, smartphone, or tablet. It is the next best thing to being there.
Other Virtual Options at Lee Health
