Telemedicine

When can I use Telemedicine?

You should use Lee TeleHealth in place of an urgent care visit. You do not need an appointment, and you can log on anytime, day or night. You should use MyChart for a scheduled appointment in place of an in-person visit with your primary care doctor for general medical issues and discussion.

If you have a medical emergency—heart attack, stroke, severe injury or pain, or trouble breathing—please do not use MyChart or Lee TeleHealth. Call 911 immediately or go to the nearest emergency room.

Is telemedicine as effective as an in-person visit to my doctor?

A telemedicine visit is very similar to a traditional doctor's appointment. At Lee Health our real-time consultations are just as effective as an in-office visit.

How should I prepare for my visit? 

• Smartphone, tablet, or Computer/laptop with working camera & speakers
• MyChart access
• Open space around the computer if doing rehabilitative exercises
• Prescription vials (if applicable)

Hospital Connections

Utilizing Telehealth technology to provide access during hospitalization.

At Lee Health, our goal is to get you connected with physicians and caregivers as safely and quickly as possible during your stay in the hospital.  Most of the time, physicians will be at your bedside, but there are times when we use telemedicine to connect to a physician. We take security very seriously and all of our systems are HIPAA compliant and secure.  Our goal is to have you focus on your health and not the technology.  

• Telehealth Consultations

To provide safe and efficient access to care, sometimes our specialty physicians will perform the consultation using a Telehealth cart.  

• Interpretation

If English isn’t your primary language, don’t worry.  We can bring in a language interpreter to ensure you clearly understand the information being given to you.

• Support Services

To provide safe and efficient access to care, sometimes our Support services will perform the consultation using a Telehealth cart.  Lactation, Nutrition, Chronic Care Management, Pharmacy and more.

Family Connections

Leveraging technology to connect families and loved ones.

Healthcare is not a single player sport.  We want your family and loved ones to be part of the process, whether it’s as your advocate, another set of eyes and ears, or just to be there for comfort.  We have developed some exciting tools that allow your family to be part of the journey.

• Consultations

If your family/advocate cannot be present when the doctor is with you, they can send a text or email link to have them connect and see and hear the consultation or discharge instructions.

• Discharge Instructions

If your family/advocate cannot be present when the doctor is discharging you, they can send a text or email link to have them connect and see and hear instructions.

• NicView™ Streaming Camera System

Camera in the NICU to allow you to safely & securely see your baby when you can’t be present. This service helps families develop that bond with their preemie or hospitalized infant even when they can’t be in the NICU with them. It is the next best thing to being there.

The camera delivers a secure image stream for parents and family members to view their baby remotely. Family members can securely access NicView from anywhere there is an Internet connection via laptop, smartphone, or tablet.